Radco Roofing sent 2 men out yesterday to assess the roof situation. I just wanted to follow-up to let you know that they were EXCELLENT and were able to pinpoint the problem.
When we expanded our building many years ago, the roof line was raised and we have a new roof line built above an existing roof. After doing some maintenance work to the existing roof line, they came to believe that the water is actually running in and down on the old roof line from a place in the front of the building. Prior to having Radco replace the roof, we have had other people come at least 3 times trying to determine the problem and no one had been able to find it until now.
It was HOT yesterday, but one of them crawled into the attic space through a very small opening and found the issue.
They were courteous and informative and I believe in praising people for a job well done. I also wanted to say “thank you” for getting on this so quickly.
It’s refreshing to work with contractors that actually do what they say. Thanks for expediting my request it a timely manner. Would also like to commend your team on a job well done in cleaning up a mess left behind from our previous company. Also great job in discovering and patching numerous places on our roof that had been previously overlooked. Given your high level of service we look forward to being a customer for many years. Again thank you and God Bless!
"As the Trustee for properties located between Maryland and North Carolina, I have utilized a number of contractors and Radco has surpassed all of them. Radco has created a culture of superior service, quality workmanship and communication. I recently had leaks at one property and the job was scheduled promptly and the technician called me to let me know he was on his way, as scheduled, to fix the problem. I fully expect Radco to some day replace the roof on this property. Radco completely remodeled the offices of a FedEx property and in spite of having the Radco workers there for a month not one FedEx employee complained. The FedEx employees loved the renovations and the professionalism of the Radco employees. If you want to have a professional group, who not only does the highest quality work but also communicates regularly to keep you informed, then Radco will work for you as well as they have worked for me."
I just want to take a moment to say thank you so very much for everyone’s help in helping us here at Texmac with our repairs on roof, everyone I have met and spoken with, has been very kind, also the work I feel like has been done at a high level of satisfaction, and not half way. You always have called to try and help and make sure the work has been done to our satisfaction or if we have any concerns. Thanks to all your guys and their hard work.
Radco has been my “go to” source for any roofing related needs for years. I first brought Radco to TIAA-CREF who has a large campus in the University Area, and later to the HP Data Center (formerly EDS Data Center) at 9014 Research Drive. Radco’s team was always precise and professional every time they did work at any of the sites I’ve been associated with. I’ve taken a role as the Facility Manager for Affiliated Computer Services where I’m responsible for our Charlotte NC, Blythewood SC, and Atlanta GA Data Centers. We are working diligently on setting standards for all of ACS’s Data Centers and I would like to continue working with Radco as I’ve found your service to be absolutely best in class.
You have continued to give us a service level that we appreciate. Your team has made my work and life easier. Thank you.
Radco roofing has done an excellent job maintaining and servicing the roofs of our restaurants. I would highly recommend others to use Radco for all their roofing needs.
The performance and cooperation of Radco Construction on the University of North Carolina at Charlotte’s Residence hall Phase 10 (Belk Hall) was outstanding. It was very unusual in today’s world to having a subcontractor to help push the project. Radco Construction was always on schedule and always went the extra mile to make the project a success. If Edifice or anyone on the team needed something Radco would always help find a way to keep the job moving. We look forward to working with Radco Construction on future jobs.
You guys are a wonderful company, Always providing great customer service.
In the past five years I have sent numerous work orders and projects to Radco Roofing. Our working relationship throughout this time has been consistent. Radco strives to always put their customer first and provide 100% satisfaction. They are attentive to service needs and will work hard to resolve the issue the first time, if they miss, they relentlessly persevere to make it right…and strive to do their best to provide best value without sacrificing quality. Personnel is responsive and always provide the information requested.
"We have had a great relationship and service level with Radco. Your roof and drain cleaning service has prevented significant leak issues and have addressed areas of need for roof maintenance."